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Known Bugs and Workarounds

Issue 1: Some JPL user’s have reported that upon opening the file and entering inputs in the System Tool that the file freezes. Note that this has only been reported by users on JPL issued computers.

Fix 1: Close the frozen file. Reopen the file. Once the file is open, immediately save the file before doing anything else (File > Save). This will clear the issue causing the file to freeze going forward.

Issue 2: Mission names bookkept in the NICM database with the pattern of text, followed by a dash, followed by a number, such as “HETE-2,” when searched for using the “Mission Name Abbreviated” input field, are not returned by the search engine. This includes: DMSP-8, EO-1, HETE-2, Jason-1, OCO-2, Spacelab-3, STS-65, and STS-99. This issue also applies to the “Mission Name Full,” and affects: Earth Observing-1, High Energy Transient Explorer-2, Jason-1, Orbiting Carbon Observatory-2, STS-65, and STS-99.

Workaround:
To find instruments associated with these missions, instead of searching using the “Mission Name Abbreviated” or “Mission Name Full” search fields, use the “Mission Launch Date” field as follows:

  1. DMSP-8: 6/20/1987-6/21/1987
  2. EO-1: 11/21/2000-11/22/2000
  3. HETE-2: 10/9/2000-10/10/2000
  4. Jason-1: 12/7/2001-12/8/2001 (Note, this Search will also return TIMED, which was launched on the same day).
  5. OCO-2: 7/2/2014-7/3/2014
  6. Spacelab-3: 4/29/1985-4/30/1985
  7. STS-65: 9/1/1994-9/2/1994
  8. STS-99: 2/1/2000-2/2/2000

Note, when searching using dates, a range must be provided, hence the suggested date ranges above.

Issue 3: The pull-down lists for the following fields in the Search Engine inadvertently show the variable name associated with the pull-down list as the first entry of the list:

  1. Instrument Name Abbreviated
  2. Instrument Name Full
  3. Mission Name Abbreviated
  4. Mission Name Full

Fix 3: Ignore the first choice in these pulldown lists.

Issue 4: When using the "Generate Screenshots" button (on either the System or Subsystem Tool), on rare occasions you may see an error that says:

Run-time error '-2047188160 (800482240)':

Shapes. Pastespecial : Invalid request. The specified data type is unavailable.

Fix 5: Hit "End" in the error message. Notice that there may be an incomplete PowerPoint file open. Leave any incomplete PowerPoint file open. Then push the “Generate Screenshots” button again, and it will create the correct PowerPoint file. Close the incomplete PowerPoint file (if there is one open) and do not save it. This issue appears to be caused by a lag in the opening of PowerPoint, thus leaving PowerPoint open and pushing the “Generate Screenshots” button while PowerPoint is open appears to correct this issue.

Issue 6: Search Engine’s Global String Search not returning results.

Fix 6: No known workaround at this time.

Issue 7: Minor bug: In the system tool, if the user selects "In-situ" and "Earth Orbiting," the “Flagship Mission?” input cell goes away as expected, but the label next to the cell does not.

Fix: Ignore “Flagship Mission?” label.

Issue 8: In the Subsystem Tool, when deactivating the “Automatic Monte Carlo” and subsequently changing an input, all outputs should be erased. However, the analogy instrument names from any previous run of the tool are currently remaining displayed, despite not corresponding to the new inputs.

Fix: Ignore the analogy instruments until the tool has been recomputed by either pushing the “Calculate Monte Carlo” button or by switching “Automatic Monte Carlo” back to “On.”

CL#22-0357