I have a question or suggestion about a NASA/JPL mobile application, also known as an app?
Fill out our questions/suggestions submittal form here. We'll try to answer your question as soon as possible. Due to the volume of e-mails we receive, we may not be able to address your query individually, so check back here often for updated frequently asked questions. We also want to get your feedback and suggestions so we can make our apps even better.
Will NASA/JPL apps run on my BlackBerry or other mobile device (Android, Windows Mobile, Palm)?
NASA/JPL's Space Images app is available for iPhone, iPod Touch, iPad and Android devices. (Smartphone-users of all kinds may access the Space Images website, which features even more images from JPL space missions and allows users to create an account with personalized photo albums, via a mobile device or computer.) The NASA Be a Martian app is available for Windows Phone 7 devices. NASA/JPL strives to offer mobile applications that are compatible with various devices. If your device isn't listed and you would like to have it considered for future mobile applications, let us know on our support page here.
All mobile users may access JPL news, images and videos on our mobile sites, which are available in text and smartphone versions for various mobile devices. Find out more on our JPL on the Go page.
What's the easiest way to find JPL apps in the AppStore and Android Market?
You can find detailed information about JPL apps and links to download them at http://www.jpl.nasa.gov/apps. Or, if you're browsing the AppStore or Android Market, type "jpl" into the search bar.
Which devices are compatible with the Space Images App?
Space Images is available for iPhone, iPod Touch, iPad and Android devices. Smartphone-users of all kinds may access the Space Images website, which features even more images from JPL space missions and allows users to create an account with personalized photo albums.
How often are images and videos updated/added?
Our Space Images app gets updated frequently - usually daily - with images from the Photojournal Web site, JPL's digital image archive, as well as videos featured on JPL's Video page. The sites and Space Images app feature space-based views of Earth, all the planets in our solar system, images from the far reaches of the universe, plus JPL-produced videos and footage from NASA/JPL missions .
What spacecrafts, teams, etc. supply the images and videos?
The Space Images app brings you the latest images and videos from NASA/JPL missions. We have also included some favorite images from older missions.
Can I send images to my friends and download them onto my device?
Yes! Each time you view an image, you'll see a small arrow icon in the bottom-left corner of the page. If you tap it, it'll bring up a dialog box with several options: "Facebook," "Twitter," "Email," "Save" and so on. The first two let you post your favorite images on Facebook and Twitter. The "Email" button takes you straight to your device's e-mail client - all you have to do is type in an e-mail address. And the "Save" button will automatically send the image to your device's photo library. From there, you're free to text it, wallpaper it, display it or just enjoy it.
I rated an image as five stars. Why isn't it showing up in the "Top Rated" section?
The "Top Rated" section displays top-rated images according to all users of the "Space Images" app. So while your vote counts, it's up to the masses to decide which images get the spotlight.